TECHNICAL/MAINTENANCE/WARRANTY
- Q. Does Fuji offer a Crash Replacement or Customer Loyalty discount for replacement bikes in the event of a non-warranty situation?
- Q. I have a Fuji bike, and the frame is broken. I would like to know if this qualifies as a warranty situation and if so how do I file a warranty claim?
- Q. I am having problems with certain parts on my bike and would like to know if this qualifies as a warranty situation and if so, how do I file a warranty claim?
- Q. I need size or compatibility details on a specification to replace or upgrade parts on my bike that I cannot find on your website. Can you please tell me what parts I need to buy that will fit?
- Q. I have a Fuji bike but I never got or have misplaced my owner’s manual. Can you provide the manual for my specific Fuji model?
- Q. I bought my bicycle online or received a promotional bike that arrived unassembled. Do you have instructions on how I can perform the assembly myself?
- Q. I’m looking for touch-up paint or factory decals for my bike. Can I get them from you?
- Q. What’s the paint code for my bike? And can you send me touch-up paint?